Privacy Policy

Our top priority is to protect information and respect your privacy as you use our Website. We take appropriate security measures to ensure your convenience. This Privacy Policy describes how your personal information is collected and used when you visit or make a purchase from ortigialiving.com (the “Site”).

Personal Information We Collect

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies. We also collect information about the web pages or products you view, referring websites or search terms, and how you interact with the Site. This automatically-collected information is called “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org.
  • “Log files” track actions on the Site and collect data including your IP address, browser type, ISP, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing and shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as “Order Information”. We collect personal information under SSL technology such as credit card numbers.

Purposes Of Collecting Personal Information

We collect personal information to provide shopping services and maintain customer relationships. We will never sell the personal information of our customers or use it for advertising without consent.

How Do We Use Your Personal Information?

We use the Order Information to fulfill orders (including payment processing, shipping, and providing invoices/order confirmations). Additionally, we use this information to:

  • Communicate with you;
  • Screen orders for potential risk or fraud;
  • Provide information or advertising about our products/services in line with your preferences.

We use Device Information to screen for risk and fraud, and to improve and optimize our Site, including analytics and assessing marketing success.

Do Not Track

We do not alter our data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

You have the right to access personal information we hold about you and to request correction, updating, or deletion. To exercise this right, please contact us at [email protected].

We process your information to fulfill contracts with you or to pursue our legitimate business interests listed above.

Data Retention

When you place an order, we maintain your Order Information for our records unless you request deletion.

Changes

We may update this Privacy Policy to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information, questions, or complaints, please contact us at [email protected].